Helpdesk Ticket

Check and fill-in all that apply to your issue

NAME : WAN (can normally get to home.tnc without VPN)
PHONE # : Domain (Have Linux Server at your site)
Office Where Problem Exists : Southeast Region Home User
Don't Know
   
Network Connection Problem Software Help or Problem Hardware Problem   
          No Internet           MS Office Application           Computer Won't Turn On
          No Email           Outlook           Weird Noise
          Can't see Server (if you can normally)           AP/GL           Error Message
          Everyone in the Office           FMS
          Just Yourself           Virus Protection/ Firewall           Other
          Other           CLS  
            GIS  
            Other  
     
How Do I ? .........................

Escalate this ticket directly to local TISOM